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10% off packing materials when you book – Use code HAPPY23

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What to Look for in Storage and Removal Companies

Manny Sahmbi November 26, 2020

Updated: April 18th, 2024

If you’re in the London area and considering various options for storage and removal companies. It can be not easy to know exactly what to look for.

You want to use a business that’ll take great care of your valued possessions. However, that’s pretty much the bare minimum you should be able to expect! At least, that’s how we feel here at Happy2Move. In our view, storage and removals companies in the capital need to go above and beyond. Especially if they want to stand out in a competitive market.

With that in mind, below we’ve listed some additional indicators of superior service and reliability. Service that we pride ourselves on offering as part of every job we do. We believe you should insist on similar qualities next time you’re looking to hire moving and packing help from a London man-and-van team.

Clear and honest pricing

This one sounds like a no-brainer, but unfortunately too many storage and removal companies aren’t all that transparent. Especially when it comes to totalling up the final bill for a given task. Therefore, we suggest you avoid man-and-van services that don’t explicitly state their full pricing policies.

We all know how frustrating it is when costs start to creep up due to various add-ons and ‘extras’ we didn’t know we were paying for. That’s why we explain all our removals prices clearly and unambiguously right here on our website. You can check out our handy Happy2Move pricing chart  . This allows you to see exactly what you’ll be paying for the size of the vehicle and helper team you need to get the job done.

We even clearly state what our ‘extras’ are, should you need them – they include flat-rate additional fees for out-of-hours bookings, pick-ups and drop-offs outside central London, and Congestion/ULEZ charge zones where applicable.

Safe, reliable and flexible managed storage facilities

There are dozens of good reasons for wanting to put your possessions into long-term or short-term storage. You might be moving houses or offices, downsizing or decluttering to sell items on. Or simply looking after a few cherished pieces that you don’t currently have space for at home.

Whatever the reason, it’s safe to assume you want them looked after properly. This means that any hired London storage you’re using ought to be suitably safe and secure, overseen by a professional team of facility managers who care about the well-being of your property as much as you do.

Storage arrangements should be flexible, whether you want to store a whole home’s worth of large furniture items, or just a couple of boxes. You shouldn’t feel pressured to tie yourself into any excessively long contracts you don’t need, and you shouldn’t be charged penalty fees for wanting to retrieve your goods early. Moreover, you should be able to get easy access to your possessions anytime you want.

High-quality professional packing and removal services

A quality removals company will understand that your possessions need to be treated with utmost respect at all stages of transit, too.

This applies equally whether you’re moving furniture, valuables and fragile items between homes or offices. Also sending important goods across London or overseas, or simply placing things in storage for a while. To that end, another clear sign of a dedicated, trustworthy and dependable removals company is that they also take extra care during the packing and shipping phases of a job.

At Happy2Move, for example, we insist on using particularly high-quality packing materials for all our storage and removals contracts. If you’d prefer to pack your goods, we can deliver all the materials you’ll need right to you. Alternatively, if you’d like our team of experienced professionals to take care of it for you, then we’re always happy to do that too.

Finally, any company you entrust with your items must be fully insured on top of a highly professional, courteous, responsible and friendly service. You’ll benefit from comprehensive goods in transit and public liability insurance when you hire Happy2Move – and we strongly suggest you insist on nothing less!

Please feel free to get in touch if you’d like to discuss any upcoming storage and removals jobs we might be able to help you with. Alternatively, you can get a free quote anytime by using the handy for right here on our site.


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