Happy2Move had the pleasure of assisting a growing family with their big move into their permanent family home in Notting Hill. Having supported them through previous relocations from rented properties, we were honoured to be entrusted with this milestone move.
The Challenge
The move came with its own unique challenges:
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- Time Constraints: While the timeline was flexible, the move had to be completed over two days—one day dedicated to packing and another to moving.
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- Fragile and Valuable Items: The family owned several fragile items, including artwork, antique furniture, and a heavy handmade bespoke office desk.
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- Logistical Complexities: The bespoke desk, weighing approximately 150kg, needed to be moved up three flights of narrow stairs, presenting a significant challenge to ensure no damage to the desk or property.
Our Solution
Tailored Plan
To meet the client’s needs, Happy2Move developed a comprehensive strategy:
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- On packing day, a team of four expert packers was deployed to carefully pack all items, ensuring everything was ready for the move.
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- Our staff expertise was instrumental in handling delicate and valuable items, such as the family’s artwork and antiques.
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- A dedicated move manager oversaw the entire process, providing on-site supervision during both the packing and moving phases.
Execution Details
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- Packing Materials and Techniques: Specialised packing materials were used to safeguard fragile and high-value items.
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- Handling Challenges: The bespoke office desk was expertly manoeuvred up three flights of narrow stairs by our experienced team, using advanced lifting techniques to ensure a smooth and damage-free delivery.
The Results
The move was successfully completed over the two days, with our team also providing additional unpacking assistance at the client’s request.
Client Satisfaction
The family was delighted with our punctuality, professionalism, and meticulous attention to detail, praising the team’s efficiency across both days of the move.