In 2020, just after lockdown restrictions were lifted, Happy2Move assisted a client with a unique and straightforward move: transporting a single Peloton bike from Swiss Cottage, London, to their home in the 17th Arrondissement of Paris. Due to delivery limitations from Peloton at the time, the client needed a reliable service to safely deliver their bike to Paris.
The Challenge
Though a simple move, this project presented unique considerations:
- Lockdown Context: This move took place shortly after lockdown restrictions were eased, requiring adherence to evolving regulations for cross-border transport.
- Special Handling: Ensuring the Peloton bike was securely packed and handled for its international journey.
- Timely and Professional Delivery: Navigating London and Paris traffic while ensuring on-time delivery to the client’s Parisian home.
Our Solution
Tailored Plan
Happy2Move developed a smooth and efficient process for this one-of-a-kind move:
- Expert Packing: The Peloton bike was carefully wrapped and secured to ensure its protection during transit.
- Efficient Transport Coordination: Using a Luton van, we managed the route from Swiss Cottage to Dover, the ferry crossing to Calais, and the final drive to central Paris.
- Timely Delivery: Upon arrival, our team unpacked the bike and placed it in the client’s home, ready for immediate use.
Execution Details
- Packing Precision: The Peloton bike was packed with high-quality materials to prevent damage during the journey.
- Cross-Border Expertise: Despite additional procedures due to post-lockdown regulations, our team navigated customs and ferry crossings seamlessly.
- Professional Service: The client’s bike was delivered promptly and in perfect condition, highlighting our ability to handle unique requests with care.
The Results
The move was completed successfully, and the Peloton bike arrived safely and on time in the 17th Arrondissement. The client was delighted to have their bike delivered so efficiently, allowing them to resume their fitness routine without delay.
Client Satisfaction
The client praised Happy2Move for our professionalism and ability to manage the move during a challenging time, expressing gratitude for our care and attention to detail.