We interviewed one of our recent clients after their move from London to Edinburgh to understand their experience and the key factors in a successful relocation. Their journey highlights the importance of working with an experienced removal company that understands the challenges of long-distance moves. This case study provides first-hand insights into what to expect.
Why Did You Decide to Hire a Professional Removal Service?
Moving from England to Scotland is a major undertaking, and we quickly realised the job was too big to handle on our own. While we initially considered hiring a van and getting help from family, we knew this wouldn’t provide the professionalism or care needed—especially for our fragile items.
The distance was another key factor. Relocating from just outside London to Edinburgh in Scotland required careful planning to ensure everything arrived safely and on time.
What Were Your Requirements for a Removal Company?
We had two key requirements:
- A reliable mover to transport our belongings from our bungalow in London.
- A company that could later collect and move large items stored in two storage units.
“We were impressed that H2M came out to both locations beforehand to assess what needed moving.”
Why Did You Choose Happy2Move Over Another Removal Company?
We were deciding between Happy2Move and a Scotland-based removal company. While the Scotland-based company was slightly cheaper, we valued the personal approach that Happy2Move provided. Manny visited our home and storage units in advance, allowing us to discuss our needs in detail. This hands-on approach reassured us that our move from London to Scotland would be handled with professionalism and care.
What Results Did You Hope to Achieve?
Our goal was simple: a stress-free, safe, and efficient move from England to Scotland, ensuring all our possessions arrived securely at our new home.
Were There Any Particular Challenges During the Move?
Yes, several:
- Heavy and fragile items: Some furniture was extremely delicate, requiring expert handling.
- Access issues: The layout of our new home in Scotland made moving large furniture pieces tricky.
- Long-distance logistics: A move from London to Edinburgh (or anywhere in Scotland) requires precise coordination to avoid delays.
“The team on the day were absolutely brilliant – extremely friendly, and nothing was too much trouble for them.”
How Did Happy2Move Handle These Challenges?
Manny’s pre-move assessment meant the team was fully prepared. They executed the plan efficiently, ensuring all our belongings arrived safely at our new home in Scotland. The movers were friendly, professional, and always willing to go the extra mile.
How Did You Feel During the Moving Process?
Initially, there was a small issue—on the first moving day, the team ran slightly behind schedule. Since we had a long drive to Scotland ahead, we were concerned about arriving late. However, after a quick call to Manny, he immediately arranged a resolution, ensuring we could set off on time while the removals team followed behind us.
How Did You Feel About the Service After the Move Was Complete?
In one word—outstanding. The team, led by Martin, was incredibly helpful. After the first stage of the move, we were so impressed that we requested the same team for the second phase when moving items from storage.
“I’m not convinced things would have gone as smoothly if we’d used anyone else.”
How Do You Feel About the Value for Money?
While we could have chosen a slightly cheaper option, we’re confident that the experience wouldn’t have been as smooth. Happy2Move provided an efficient, stress-free service that was worth every penny. Knowing we were in good hands made the whole process much easier.
Thinking About Moving from London to Scotland?
If you’re planning a move from London to Edinburgh, Glasgow, or anywhere in Scotland, it’s a good idea to hire a professional house removal service.
Why Choose Happy2Move?
- Experienced movers: We handle home removals across the UK, including long-distance moves.
- Packing service available: We offer full or partial packing services to protect your belongings.
- Competitive removal quotes: Get a transparent removal cost estimate tailored to your move.
- Reliable & professional: Our team is trained to handle moves efficiently, from England to Scotland and beyond.
Get a Free Removal Quote
Looking for removal companies that move from England to Scotland?
Contact us today to discuss your move, and let’s move together!